Privacy Policy

This Privacy Policy explains how BALA Aatral Solutions Pvt. Ltd.(“Aatral”, “we”, “us”) collects, uses, and safeguards information when you visit https://aatral.io or engage with our enterprise XR, simulation, smart guidance, and analytics services.

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Information we collect

We collect information you provide directly — such as your name, work email, company, phone number, and enquiry details submitted through our contact forms — along with standard technical data (for example, device and usage information collected through analytics).

How we use information

We use the information to respond to enquiries, provide and improve our services, arrange demonstrations and assessments, and communicate relevant updates. We do not sell personal information.

Data sharing

We may share information with trusted service providers who support our operations (such as hosting, analytics, and communication tools) under appropriate confidentiality obligations, or where required by law.

Data retention & security

We retain personal information only as long as necessary for the purposes described here and apply reasonable technical and organisational measures to protect it.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, contact us at sales@aatral.io.

Contact

BALA Aatral Solutions Pvt. Ltd.
Padma Vilas, Door No. 3/233, Manapakkam Main Road, Manapakkam, Chennai - 600125, Tamil Nadu, India
sales@aatral.io